The lower grille of a built-in home refrigerator in a kitchen, the grille removed and leaning against the cabinet, a long narrow coil brush lying on a cloth on the floor in front of it, nobody in the frame.

True High Temperature Alarm: the cabinet has held warm for a full hour

True's control does not raise this alarm for a brief warm spell from normal door use.

(844) 879-5178

Mon–Sat, 8am–8pm

  • Temperature
  • Condenser coil cleaning
  • Source: True Residential

Book a visit

Three short steps, about a minute.

or call (844) 879-5178

What High Temperature Alarm
actually means.

True's control does not raise this alarm for a brief warm spell from normal door use. It waits for the zone to hold at or above about 50°F in a refrigerator zone, or 70°F in a wine cabinet zone, for one full consecutive hour before posting the alert.

True Residential home appliance display · also shown as High Temps

What to do when High Temperature Alarm shows on the home appliance

Before you book,
in this order.

Each step comes from True Residential's own guidance for High Temperature Alarm on its home appliances. Follow it to the end: the last card says whether this is a visit.

01

Make sure the door is fully closed and the gasket is sealing all the way around.

02

Clear anything blocking the front grille where the unit draws air.

03

Vacuum the condenser coil if it has not been cleaned in the last six months — True's own manual ties dust build-up on the coil directly to warm running.

04

If the alarm is still active after the door, grille and coil are checked, book a visit rather than keep resetting the control.

Still there?

It usually turns into condenser coil cleaning. Book with the code and the model number.

What not to do

This is a sustained-temperature alarm, not a sensor problem. True documents a separate probe-failure condition for a genuinely broken temperature sensor, which behaves differently from a cabinet that is simply running warm.

Where High Temperature Alarm usually leads

Condenser coil cleaning.

Condenser coil and fan cleaned on a refrigerator, freezer, wine or beverage unit or ice maker, drain pan checked · lowest.

In True Residential's own words

High Temps (1 consecutive hour): 50°F - Refrigerator / 70°F - Wine Cabinet
True Residential 15 & 24 Inch Service Manual True Residential 15 & 24 Inch Service Manual True Residential 15 & 24 Inch Service Manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Documented on True Residential's 15 and 24-inch undercounter refrigeration and wine platform; the exact trigger temperature differs between a refrigerator zone and a wine-cabinet zone on the same control board.

True Residential High Temperature Alarm home appliance maintenance,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family sharing breakfast in a bright, well-kept home kitchen.
For the heart of your home.

Questions
about High Temperature Alarm.

Can I clear High Temperature Alarm myself?
Make sure the door is fully closed and the gasket is sealing all the way around. If it comes back, it needs a visit.
Why did my True unit take an hour to alarm after I noticed it felt warm?
True's control is built to ignore short-term warming from normal door use; it only raises the High Temperature Alarm once the zone has held its threshold temperature for a full consecutive hour.
Is a dirty condenser really enough to trigger a True High Temperature Alarm?
Yes — True's own service manual lists a dirty condenser coil among the checks for a unit that is not cold enough, and states plainly that warranty does not cover cleaning it, treating it as routine owner upkeep.
Does the alarm temperature differ between a True wine storage and a True unit?
Yes — True documents a lower threshold for a refrigerator zone (around 50°F) than for a wine cabinet zone (around 70°F), reflecting the different set points each is designed to hold.

Back to your everyday

Still showing High Temperature Alarm?

A booking goes further when it has the reminder or code as shown, the model number from the rating plate, and a word on when that filter, screen or tub was last cleaned. With those three, the office can pack the right filter or cleaner for your appliance.

(844) 879-5178 Schedule maintenance