

True High Temperature Alarm: the cabinet has held warm for a full hour
True's control does not raise this alarm for a brief warm spell from normal door use.
Mon–Sat, 8am–8pm
- Temperature
- Condenser coil cleaning
- Source: True Residential
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or call (844) 879-5178
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What High Temperature Alarm
actually means.
True's control does not raise this alarm for a brief warm spell from normal door use. It waits for the zone to hold at or above about 50°F in a refrigerator zone, or 70°F in a wine cabinet zone, for one full consecutive hour before posting the alert.
True Residential home appliance display · also shown as High Temps
What to do when High Temperature Alarm shows on the home applianceKind of codeTemperature
The appliance has seen a temperature outside its range and is saying so, and on a maintenance visit the cause is usually outside the sealed system: a door left ajar or a gasket that no longer seals, a condenser coil furred with dust and pet hair, a grille blocked, or a unit squeezed into an alcove with no air around it. Close the door, check the gasket, give the coil air and time, and book coil cleaning; if it will not cool at all, that is a repair.
Usually leads toCondenser coil cleaning
Dust and pet hair brushed and vacuumed off the coil and fan of every cold storage unit in the house.
Shows up asAppliance Maintenance Code or Reminder Light: Filter, Descale, Vent Check
An appliance maintenance code is a reminder, icon or short code on a display asking for a filter change, descaling, a tub clean, rinse aid or an exhaust check rather than reporting a broken part.
MakeTrue Residential
True Residential units carry commercial-style cooling into the home, and their undercounter coils and heavy door gaskets need the same regular cleaning a restaurant unit gets.
SourceTrue Residential 15 & 24 Inch Service Manual
Documented on True Residential's 15 and 24-inch undercounter refrigeration and wine platform; the exact trigger temperature differs between a refrigerator zone and a wine-cabinet zone on the same control board.
Before you book,
in this order.
Each step comes from True Residential's own guidance for High Temperature Alarm on its home appliances. Follow it to the end: the last card says whether this is a visit.
Make sure the door is fully closed and the gasket is sealing all the way around.
Clear anything blocking the front grille where the unit draws air.
Vacuum the condenser coil if it has not been cleaned in the last six months — True's own manual ties dust build-up on the coil directly to warm running.
If the alarm is still active after the door, grille and coil are checked, book a visit rather than keep resetting the control.
What not to do
This is a sustained-temperature alarm, not a sensor problem. True documents a separate probe-failure condition for a genuinely broken temperature sensor, which behaves differently from a cabinet that is simply running warm.
What you may
notice with it.
The home appliance problems High Temperature Alarm tends to arrive with. Answer these at the home appliance before anyone is booked.
All problemsWhere High Temperature Alarm usually leads
Condenser coil cleaning.
True Residential
home appliances.
True Residential units carry commercial-style cooling into the home, and their undercounter coils and heavy door gaskets need the same regular cleaning a restaurant unit gets.
True Residential home appliance maintenanceMore True Residential codes
Temperature on other makes
In True Residential's own words
High Temps (1 consecutive hour): 50°F - Refrigerator / 70°F - Wine Cabinet
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Documented on True Residential's 15 and 24-inch undercounter refrigeration and wine platform; the exact trigger temperature differs between a refrigerator zone and a wine-cabinet zone on the same control board.
True Residential High Temperature Alarm home appliance maintenance,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about High Temperature Alarm.
Can I clear High Temperature Alarm myself?
Why did my True unit take an hour to alarm after I noticed it felt warm?
Is a dirty condenser really enough to trigger a True High Temperature Alarm?
Does the alarm temperature differ between a True wine storage and a True unit?
Back to your everyday
Still showing High Temperature Alarm?
A booking goes further when it has the reminder or code as shown, the model number from the rating plate, and a word on when that filter, screen or tub was last cleaned. With those three, the office can pack the right filter or cleaner for your appliance.