Close view of the open door of a white front-loading washer in a home laundry room, the gray rubber door boot folded back to show dark mildew spots and a line of lint trapped in its fold, the empty stainless drum behind, soft daylight.

Laundry Drum Smelling Musty: Door Boot, Drain Filter and Detergent

A laundry drum smelling musty gives off a damp, sour or mildew odor when the door opens, and passes it on to clean clothes, towels and the laundry room itself.

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Mon–Sat, 8am–8pm

  • 5 checks before you book
  • 5 questions that narrow it
  • 6 causes, cheapest first

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What it
usually means.

A washing machine that smells is growing something, and it is almost always living in the places that stay wet between loads. On a front-loader, the folds of the rubber door boot hold water, lint and softener; the detergent drawer and the channel behind it keep a gray film; the drain pump filter at the bottom front holds standing water, hair and pocket debris; and the outside of the drum, which you never see, collects scum. On a top-loader the same film forms under the agitator or impeller and around the tub. Cooler wash settings, small doses of detergent used wrongly, too much softener and a door shut tight between loads all help it grow. The smell is a sign of upkeep that has slipped, not of a broken machine. The fix is to clean each hidden wet spot: the boot folded back and cleaned, the drawer taken out and washed, the drain filter opened and cleared, and the tub clean cycle run with a cleaner the maker allows. After that, habits keep it away: the right dose of high-efficiency detergent, a hot cycle now and then, the door and drawer left slightly open to dry. If the smell is of sewage, the drain standpipe or its trap may be the source, which is a plumber's job; a pump that no longer drains is a repair for the sister washer repair site.

The open door of a stainless refrigerator in a bright home kitchen, a technician's hands seen from the shoulders down pressing a new gray magnetic door gasket into its channel along the hinge side, the old gasket coiled on a towel on the counter, a strip of plain white paper caught in the door edge, soft daylight. The 6 causes, cheapest first

Answer these first

01

Is the smell musty and sour, or like sewage from the drain?

02

Are there black spots or slime in the folds of the door boot or in the detergent drawer?

03

When was the drain filter at the bottom front last opened, if ever?

04

Is the door kept shut between loads, and which detergent and softener are used?

05

Is there standing water left in the drum or the filter after a cycle?

Check these
before you book.

Laundry drum smelling musty: 5 checks, and none of them costs anything.

01

Fold back the door boot and look for black spots, lint and slime in its folds.

02

Take out the detergent drawer and look behind it for film and mold.

03

Open the drain filter over a pan with towels ready, clear it, and note what was inside.

Also worth checking

  • Run the tub clean cycle, or a hot cycle with a cleaner the maker allows, with the drum empty.
  • Leave the door and the drawer slightly open after the cycle, and sniff again the next day.

How soon does it need a visit?

A musty drum is not urgent. Clean what you can reach this week, and book a visit if the smell returns quickly, if water stays in the drum after a cycle, or if the boot is torn.

The causes,
cheapest first.

6 things laundry drum smelling musty: door boot, drain filter and detergent turns out to be, from door kept shut between loads to drain pump failing or a drain trap drying out.

The cost guide
  1. 01 no service

    Door kept shut between loads

    A closed door holds damp air in the drum and boot, which is what mildew needs. Leave the door and the detergent drawer slightly open after each load, where children and pets cannot climb in.

  2. 02 no service

    Too much detergent or softener

    Extra suds and softener leave a waxy film on the boot and the drum. Use high-efficiency detergent at the dose on the label, and run a hot cycle with a tub cleaner now and then.

  3. 03 low

    Mildew in the door boot and drawer

    The folds of the boot and the channel behind the drawer grow black spots and slime. Both are cleaned by hand, and the tub clean cycle is run with a cleaner the maker allows.

  4. 04 low

    Drain filter holding standing water

    Debris in the pump filter keeps a small pool of water trapped there between loads. The filter is opened over a pan and cleared.

  5. 05 moderate

    Boot torn or perished

    A boot that is torn, cracked or permanently stained holds water where it cannot be cleaned. It is replaced with the right part for the model.

  6. 06 varies

    Drain pump failing or a drain trap drying out

    Water left in the drum after a cycle points to a pump or drain that has failed, a repair for the sister washer repair site. A sewage smell from the standpipe is usually its trap, which is a plumber's job.

The makes
it happens on.

35 makes on this site; laundry drum smelling musty: door boot, drain filter and detergent can show up on any of them. Each mark opens that make's own page.

All 35 brands

Laundry Drum Smelling Musty: Door Boot, Drain Filter and Detergent,
where we come out.

9 metros, each with its own page.

All service areas
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Questions about
laundry drum smelling musty: door boot, drain filter and detergent.

How often should the tub clean cycle be run?
Many makers suggest about once a month, and some machines remind you after a set number of washes. Run it with the drum empty and the cleaner the manual names.
Is bleach safe for cleaning the door boot?
Many makers allow a diluted bleach solution on the boot and in the tub clean cycle; others name their own cleaner. Never mix bleach with vinegar or other cleaners, and follow the care chapter of your model.
Why do clean towels smell sour when they come out?
They pick up the smell from the film in the boot, the drum and the drain filter. Cleaning those and using the right dose of detergent usually cures it.
Does a top-loader get musty too?
Yes, but in less visible places: under the agitator or impeller and on the outer tub. A regular tub clean cycle and leaving the lid open after washing keep it away.

Back to your everyday

Still seeing laundry drum smelling musty: door boot, drain filter and detergent?

Book with what you checked above — 5 answers save the technician the first part of the visit.

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